Effective communication means that we are able to express ourselves, both verbally and non-verbally, in ways that are appropriate to our cultures and situations. This means not only being able to express our opinions and desires, but also our needs and fears and to ask for advice and help.

Verbal Communication Model

Listening and Effective Communication

Non-verbal Communication

Learning to be Assertive

Building Relationships through Listening Skills

© Copyright 2003, Alan S.L. Wong